Order your 2022 catering today!

If you have any questions prior to confirming your order please contact us and we will be happy to help! Prices and Policies are subject to change without notice.

Office Hours:

  • Monday – Friday: 9am - 5pm
  • This is when our office is open to receive phone-calls and emails about catering orders. Orders under $1000 must be confirmed with no further changes by 10:00am the business day before the event. No changes are allowed within 96 hours for any orders above $1000. Orders received after 10:00am for the following business day will not be approved.

On Site Catering Event Payment Policy

  • 50% of the Quoted Grand Total (including exclusivity fee) is due to reserve and secure the event date. Complete remaining balance is due 14 days before the event date. On Site Events will not be held unless full payment is received 14 days before the event date. If Applicable, on consumption overages are due on the event date. Exclusivity Fees are non-refundable and non-transferable.
  • We offer 3 areas for exclusive use at the Stanford Golf Course: The Patio, The Grass by the 18th Hole and the Indoor Clubhouse. Each area is priced separately for exclusive use.

On Site Catering Event Cancellation Policy

  • Exclusivity fees are non-refundable and non-transferable, regardless of the cancellation date or reason. Guests may cancel their event until 60 days before the event date and receive a credit for payments received (except exclusivity fees). Guests may cancel their event between 60 days and 30 days before the event date and receive a credit for any payments above 50% of the Quoted Grand Total (except exclusivity fees). Cancellations submitted less than 30 days before the event date are not refundable for any reason. A Booking is only officially canceled once the Guest has received confirmation of the cancellation from Coupa Catering. Coupa Catering does not allow events to be postponed or rescheduled.

Off Site Delivery & Pickup Catering Event Payment Policy

  • Catering Orders under $1000: Full Payment is due 10:00am on the business day before the event date.
  • Catering Orders over $1000: Full Payment is due 14 days before the event date.

Off Site Delivery & Pickup Catering Event Cancellation Policy

  • Catering orders under $1000: Cancellations submitted between 10:00am-5:00pm the business day before the event date will incur a 50% cancellation charge for the order. Cancellations submitted after 5:00pm the business day before the event date or on the event date are not refundable for any reason.
  • Catering Orders over $1000: Cancellations submitted less than 14 days before the event date will incur a 50% cancellation charge for the order. Cancellations submitted less than 5 days before the event date are not refundable for any reason.

Delivery Policy

  • Orders will be delivered up to 30 minutes prior to the event start time. Catering orders to be delivered outside of a 3 mile radius of 94305 are subject to a delivery fee starting at $20.00.

Tips

  • All Tips are optional. We only accept tips with check or credit card payments. We do not accept cash tips. We do not force tips or gratuities of any kind.

Acceptable Payments

  • All catering orders must be confirmed by holding a credit card number in advance. Any orders not held with a credit card are not confirmed. Please make checks payable to “Coupa Cafe” and mail to: 538 Ramona St, Palo Alto, CA 94301.

Catering Fee

  • A 20% Fee is added to all On Site Catering Events and all Off Site Delivery Catering Events. This fee helps cover costs associated with the catering department like insurance, vehicles, technology fees, and facility upkeep.